Privacy Policy

1. Information We Collect

We collect information you provide directly to us, information collected automatically, and information obtained from publicly available sources.

Information You Provide

When you create an account, purchase a subscription, or contact us, we may collect:

• Full name
• Business name
• Email address
• Phone number
• Mailing address
• Billing information
• Account credentials
• Communication preferences

Payment information is securely processed by our third-party payment processor. SurplusIndex does not store your complete credit card information.

Information Collected Automatically

• IP address
• Browser type
• Operating system
• Device information
• Pages visited
• Session duration
• Click activity
• Cookies and similar technologies

Public Record Data

SurplusIndex specializes in collecting and organizing publicly available information related to foreclosure proceedings, surplus funds, court filings, public notices, property records, and similar public records obtained from lawful public sources.

2. How We Use Your Information

• Create and manage your account
• Provide our services
• Process payments
• Deliver lead notifications
• Generate reports
• Respond to customer support requests
• Improve our products and services
• Analyze website performance
• Prevent fraud and unauthorized access
• Comply with legal obligations
• Send service-related communications
• Send marketing communications (you may opt out at any time)

3. Cookies

We use cookies and similar technologies to improve your experience, remember your preferences, keep you signed in, analyze traffic, and measure marketing performance.

You can configure your browser to disable cookies; however, some features of the Service may not function properly.

4. Information Sharing

We do not sell your personal information.

We may share information with trusted third-party service providers that help us operate our business, including:

• Payment processors
• Cloud hosting providers
• Email delivery providers
• Analytics providers
• Customer support platforms

We may also disclose information when required by law or to protect our legal rights.

5. Payment Processing

Payments are processed through secure third-party payment providers. SurplusIndex does not store full credit card numbers or payment credentials.

6. Data Security

We implement commercially reasonable safeguards to help protect your personal information, including:

• HTTPS encryption
• Secure authentication
• Access controls
• Encrypted data transmission
• Regular software updates
• Security monitoring

While we strive to protect your information, no method of transmission over the Internet is completely secure.

7. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your personal information
• Request a copy of your data
• Object to certain processing
• Withdraw consent where applicable
• Opt out of marketing communications

9. Third-Party Services

Our platform may integrate with third-party providers such as payment processors, analytics providers, communication services, and cloud hosting providers. These services operate under their own privacy policies.

10. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

11. Children's Privacy

SurplusIndex is intended for business and professional use and is not directed toward children under the age of 13.

12. International Users

If you access our services from outside the United States, your information may be transferred to and processed in countries where privacy laws may differ from those in your jurisdiction.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected by updating the "Last Updated" date at the top of this page.

14. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

15. California Privacy Notice

California residents may have additional rights under applicable California privacy laws, including rights to know, delete, and correct certain personal information.

16. European Privacy Rights

Individuals located in the European Economic Area (EEA), the United Kingdom, or Switzerland may have additional rights under applicable data protection laws, including GDPR where applicable.

17. Consent

By using SurplusIndex or creating an account, you acknowledge that you have read and agree to this Privacy Policy.